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Limited Warranty

Control and Accessory Parts Warranty

DigiQ DX2 and CyberQ Wifi controls (1 Year limited Warranty) THE BBQ GURU warrants this product to be free from defect in workmanship and materials for a period of 1 year from the date of purchase.

Should the unit malfunction within the warranty period, you must email support@thebbqguru.com to get a Return Material Authorization (RMA) number to return it to the factory.  If defective, it will be repaired or replaced (at the discretion of BBQ Guru) at no cost. There are no user serviceable parts on this unit.

This warranty is void if the unit shows evidence of tampering or being subjected to moisture, excessive heat, corrosion or other misuse.  Components with excessive wear or damage due to misuse will not be covered under warranty.

THE BBQ GURU shall not be responsible for any damage or losses, however caused, which may be experienced as a result of the installation or use of this product. THE BBQ GURU's liability for any breach of this agreement shall not exceed the purchase price paid E. & E.O.

If your control, probe power pack or fan is malfunctioning and is out of warranty, we may be able to troubleshoot it by phone or email. If it is determined that your part has been damaged in any way during use we will recommend that you purchase a new part.

PartyQ Control, Pit/Food Probes, Fans and Power Packs (90 day warranty) THE BBQ GURU warrants these products to be free from defect in workmanship and materials for a period of 90 days from the date of purchase.

 

 

 

 

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